Our Privacy Policys
|
|
| Ace Hardware Corporation ("Ace" or "we" or "us") recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web site, www.acecustomerinsights.com (the "Site"). |
| Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Site and, where applicable, by telephone in connection with customer surveys and related sweepstakes conducted by or on behalf of Ace, and do not necessarily reflect our practices with respect to information gathered through other Web sites that we operate or through other off-line means. |
If you have any questions regarding this Privacy Policy, you should contact us at acetrain@acehardware.com.
|
What Information About Me Is Collected?
Information You Voluntarily Provide |
| We collect and store information that you enter into this Site or that you provide by telephone in connection with customer surveys and, if applicable, related sweepstakes conducted by or on behalf of Ace. For example, information will be collected when you respond to survey questions, when you provide demographic information, when you enter a sweepstakes, when you contact us with inquiries and/or when you otherwise voluntarily submit or provide information to us. The information we collect that you provide to us may include, but is not limited to: name, age, gender, addresses, email addresses, telephone numbers, information regarding shopping experiences, demographic information and information regarding interests, suggestions, and preferences. This information is used for administrative and analytical purposes and to manage sweepstakes, including notifying prize winners. This information will not be used to contact you for marketing purposes. |
Information We Automatically Collect |
| Like many Web sites, we use technologies to collect and store certain other information automatically whenever you interact with this Site. For example, we use "cookies", which are files that Web servers place on an Internet user's computer that are designed to store basic information (such as visitor preferences). Most browsers accept cookies automatically but allow you to disable them. If you choose to disable cookies, you may be unable to use certain features of this Site. We may also use clear GIFs (also known as web beacons) to understand how visitors interact with this Site. The information that we collect through these technologies may include, without limitation, your IP address, information about your browser and technology, and your domain. We also collect information regarding customer traffic patterns and Site usage. This information is used to analyze and improve this Site.
|
| With both cookies and other tracking technology, the information we collect is anonymous. It does not contain your name, address, telephone number, or email address. We do not generally link the information we collect through the use of cookies and tracking technologies to personal information you submit. However, we reserve the right to use information collected in this manner to identify a Site visitor if we reasonably believe it is necessary to enforce the policies of this Site, to protect Ace, its retailers, customers, or vendors, or to protect this Site or its visitors |
Is Information Collected From Children? |
| This Site is not intended for use by children. We do not collect online any personal information from anyone we know to be under the age of 13. If you are under the age of 13, you should use this Site only with the involvement of a parent or guardian and should not submit any information of any kind to us. |
With Whom Do You Share Information? |
| We do not share with others any personal information that you provide to us through this Site or as otherwise described in this Privacy Policy except with your consent or as described in this Privacy Policy. For purposes of this Privacy Policy, personal information is information that you provide to us that personally identifies you, such as your full name, address, email address, and phone number. |
| We engage third parties to perform services in connection with the operation of our business. Examples of these services may include, but are not limited to, operation of our Web site(s), management of customer surveys, sweepstakes management and prize fulfillment, fraud protection, marketing and promotional activities, Web site evaluation, and data analysis. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform on our behalf. We may permit such third parties to disclose personal information to subcontractors, but only if the third party limits the subcontractor's use of such information to services performed on our behalf.
|
| Certain information regarding sweepstakes prize winner(s) will be provided to the public. This information includes first name, last initial, city, state and prize won. Information, including personal information, regarding prize winners may also be provided to taxing and regulatory authorities. Additional information regarding sweepstakes entries and rules can be found at http://www.acecustomerinsights.com/rules.htm.
|
| We, or those with whom we have shared information in accordance with this Privacy Policy, may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of Ace, or any of our respective affiliates, business partners, customers or others.
|
|
We may share non-personal information with our retailers, marketing partners, advertisers and others from time to time. Examples of such non-personal information include survey responses and results or the number of users who visited this Site during a specific time period. This information is shared in non-personally identifiable form and may or may not be aggregated. |
| We reserve the right to transfer any information we have about you, including personal information, in connection with the sale or transfer of all or a portion of the business or assets of Ace to a third party.
|
What Steps Are Taken To Keep Personal Information Secure? |
|
We use various security measures, including firewalls, to protect personal information that we collect. However, no data transmission or information system can be guaranteed to be secure. We do not warrant the security of any Personal Information you submit to us and all such transmissions are at your own risk. |
What Happens When I Link To or From Another Web Site? |
| This Site may contain links to other Web sites operated by Ace and/or Web sites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other Web sites. We encourage you to be aware of when you leave this Site and to read the privacy policies of each and every Web site that you visit. |
| If you have accessed this Site through a link from another Web site, this Site may include a frame of the applicable Web site. Nevertheless, the information you provide to us through these framed Web pages is collected by us, and our use of this information is governed by this Privacy Policy. |
How Will I Be Informed About Changes Regarding This Privacy Policy? |
| We may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be posted on this Site, together with an updated effective date. In some cases, we may also send an email notifying users of the changes. You should check this Site regularly to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Site after we post any such changes, you accept the Privacy Policy as modified.
|
Effective Date
|
| This Privacy Policy is effective as of April 1, 2010.
|
|
